Question 1

Shipping Options

Accepted Answer

• Overnight next day delivery in the US
 • Express 1-3 business days in the US, Canada, and internationally
 • Standard 3-4 business days in the US, 6-12 days in Canada, 5-20 days internationally
​Some shipping methods will show up for specific orders. For example, overnight shipping is only available for orders going to an address in the US. Similarly, express or standard shipping may not be available for all destinations. Only the methods available for the particular address will show up at the checkout.​​

Question 2

Shipping Rates

Accepted Answer

$6 for all orders in the continental U.S.
$8 for all orders in Canada
$8 for all orders in Europe
$12 for all worldwide orders
​​
*li-anne.com is will not be responsible for destination country tax and/or duty charge if incurred. Buyer will be held accountable for any restrictions, or fees levied by the destination country

Question 3

International Shipping

Accepted Answer

We ship to 6 separate shipping regions. Each shipping region has its own rates and destinations they apply to.
 
1. USA
2. EUROPE
A, B, C–Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic
D, E, F–Denmark, Estonia, Faroe Islands, Finland, France
G, H, I, J–Germany, Gibraltar, Greece, Guernsey, Hungary, Ireland, Italy, Jersey
L, M, N–Latvia, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands
P, S–Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden
U, V–Ukraine, United Kingdom, Vatican City
3. EFTA STATES
Iceland, Liechtenstein, Norway, Switzerland
4. CANADA
5. AUSTRALIA / NZ
6. JAPAN
7. WORLDWIDE
 
Our products don't ship to Cuba, Crimea, Iran, North Korea, and Syria.

Question 4

Returns

Accepted Answer

Any claims for misprinted/damaged/defective items must be submitted within 15 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense, but we do not cover return postage.
We do not accept returns for face-masks.

Return Address: 11201 Ed Brown Rd, Charlotte, North Carolina, 28273.

LI-ANNE